FAQ

What is your return policy?

We accept returns within 30 days of delivery for any unopened and unused items. To initiate a return, please contact our customer service team for instructions.

 How do I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also log into your account to view your order status.

Can I change or cancel my order after it's been placed?

If you need to change or cancel your order, please contact us within one hour of placing it. After that, we can’t guarantee changes due to our fast processing times.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping rates and delivery times vary based on the destination.

How long does shipping take?

Local orders usually ship within 1-3 business days and arrive within 5-10 business days. International orders may take 7-21 business days, depending on customs.

What should I do if I received the wrong item?

If you receive an incorrect item, please contact our customer service team within 48 hours of receipt so we can resolve the issue.

Are there any discounts available?

Yes, we occasionally run promotions and offer discounts. Subscribe to our newsletter to stay updated on the latest deals!

How do I leave a review for a product?

After your purchase, you will receive an email prompting you to leave a review. You can also visit the product page directly to submit your feedback.

 Is my personal information safe when I shop?

Absolutely! We use advanced encryption technology to protect your personal and payment information during transactions.